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1.7 Based on 44 reviews
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  • Customers like
    • Looked like new tv at good price 3
    • Price 2
    • Shipping 2
  • Customers don't like
    • Poor customer service 6
    • False advertising 4
    • Lack of customer service 4
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Do not purchase anything from buysquad!!!! They're very unprofessional and not on point. I purchased a 70 inch flatscreen from them and paid for the express delivery which should've had the tv in my hands in 5 to 7 business days. Not the case as 2 weeks went buy and no tv. I called them and AM trucking which is the delivery company they use and it was a back and forth battle. Finally i called buysquad and told them to *** with it give me a... Read more

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I bought 11 TV's for a commercial space. Two weeks go by and I call to see where the TV's are. They said that they don't have the TV's I wanted to order. I explained that I bought these TV's on their website so if they don't have those TV's then why would they be on the website?? They "did some research" and were able to find the TV's but I'd have to pay over $900 for "shipping insurance"... If I didn't HAVE to have these TV's asap then I would... Read more

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Ordered a TV from buysquad online. A month and a half go by and nobody knows where it is or when it will arrive. DO NOT do business with them

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We ordered an 85 inch TV for a job site. 2 months later it is not here. They used AM Trucking (worst company on planet) to ship it. Buysquad keeps telling us to call AM Trucking. AM Trucking just keeps telling us it is in transit with no eta for over a month. No updates on their shipping site. Dispatch wont say anything more than its in transit. We are about to get fined by the general contractor for not having this item. We located another tv... Read more

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I ordered a Samsung TV from Buy Squad because they had a great price online. They called and explained to me I had ordered the Commercial Package which did not include a list of things like a TV stand. They said I'd probably prefer the Residential Package which included the TV stand etc. Of course the residential package increases their price by $150-250. I asked for this in writing and of course have not received it. It's a scam. Take... Read more

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I purchased 2 60" TV's from for my new office back in February. The TV's were delivered a few weeks later and placed in my storage till the new space was ready. When We moved in, I opened both boxes to find both had the same cracks at the upper right of the screen, spidering all throughout the display. I emailed the email address I found on my confirmation and recieved an email back from Mark. I told him what... Read more

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Before I purchase my new Samsung 65" 3d HDTV I did a lot of research regarding online companies and their reviews. After careful consideration I chose Buy Squad because they have the best price. Even though there were numerous bad reviews, by using my credit card I felt secure that if I did not receive the correct item, I could return and charge back to the company. I am happy to say that my worries were unnecessary. After purchasing online... Read more

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Buy Squad sounded too good to be true, and it was indeed the case. I found Buy Squad through Google shopping and it seemed to have the lowest price and good reviews on the site. I bought a top of the line Samsung TV. 2 weeks later, they did not send any confirmation. I sent numerous emails and calls to no avail. They finally called after I sent an email stating that I may cancel the order if I don't hear back. They called me and said I needed... Read more

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4/5 Stars: Im very surprised that there were many negative reviews for this company. To my surprise everything went well. i bought my very cheap tv from this company after it showed up on a google search for 65" tv's. When i bought it I didnt receive it on time so i had to call the company so they could re-ship it, when i called they made me buy insurance (i was displeased with that), after they shipped it, i googled the company and saw many bad... Read more

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I recently purchased a 65 inch Samsung Smart TV model number UN65H6350 that was advertised on their website for 999. They instead sent me a broke TV model number UN65H6300. This is NOT the TV I ordered. I called Samsung to get help with fixing the smart feature problem of updating the software and they could not fix it. This TV has software and hardware issues and it may not be covered under warranty due to the fact that this TV is SUPER old and... Read more

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