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1.7 Based on 45 reviews
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  • Customers like
    • Looked like new tv at good price 3
    • Price 2
    • Shipping 2
  • Customers don't like
    • Poor customer service 6
    • False advertising 4
    • Lack of customer service 4

I bought a Samsung TV that broke is less than 7 months. Samsung alerts me from the reference number its used TV but buy squad says otherwise. After a few weeks of back and forth I started to do some research. This guy mark who's real name is Albert Marcus is registered under a fake company AMSG Enterprise. BUY SQAUD IS SAID TO BE LOCATED IN OREGON ITS NOT!! ITS ACTUALLY A COMPNAY OF ABOUT 3 - 5 PEOPLE BASED OUT OF NY. DO NOT BUY A TV FROM THEM,... Read more

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Ordered a TV that they show in stock. Their E mail asks me to call them. They say Sorry item not really in stock but we can sell you this..this .. etc. There website suckers you to ordering hard to find items, then they tell you that the item you chose is not available and try to sell you with something that you did not order. Very poor practice. There customer sales representative dumps all responsibility onto the website managers. Will not be... Read more

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Ordered a 55" new TV from them with free shipping. Then after the order they added additional charge for required insurance. TV arrived but box looked like it had been opened before. Original staple holes next to new staples and blue tape over the seam where you would open the box. Got inside and pulled the TV out. The foam cover is usually draped over the tv from the factory. This one was taped all over like a wrapped Christmas gift. Got the TV... Read more

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Do not purchase anything from buysquad!!!! They're very unprofessional and not on point. I purchased a 70 inch flatscreen from them and paid for the express delivery which should've had the tv in my hands in 5 to 7 business days. Not the case as 2 weeks went buy and no tv. I called them and AM trucking which is the delivery company they use and it was a back and forth battle. Finally i called buysquad and told them to *** with it give me a... Read more

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I bought 11 TV's for a commercial space. Two weeks go by and I call to see where the TV's are. They said that they don't have the TV's I wanted to order. I explained that I bought these TV's on their website so if they don't have those TV's then why would they be on the website?? They "did some research" and were able to find the TV's but I'd have to pay over $900 for "shipping insurance"... If I didn't HAVE to have these TV's asap then I would... Read more

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Ordered a TV from buysquad online. A month and a half go by and nobody knows where it is or when it will arrive. DO NOT do business with them

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We ordered an 85 inch TV for a job site. 2 months later it is not here. They used AM Trucking (worst company on planet) to ship it. Buysquad keeps telling us to call AM Trucking. AM Trucking just keeps telling us it is in transit with no eta for over a month. No updates on their shipping site. Dispatch wont say anything more than its in transit. We are about to get fined by the general contractor for not having this item. We located another tv... Read more

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I ordered a Samsung TV from Buy Squad because they had a great price online. They called and explained to me I had ordered the Commercial Package which did not include a list of things like a TV stand. They said I'd probably prefer the Residential Package which included the TV stand etc. Of course the residential package increases their price by $150-250. I asked for this in writing and of course have not received it. It's a scam. Take... Read more

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I purchased 2 60" TV's from Buysquad.com for my new office back in February. The TV's were delivered a few weeks later and placed in my storage till the new space was ready. When We moved in, I opened both boxes to find both had the same cracks at the upper right of the screen, spidering all throughout the display. I emailed the orders@buysquad.com email address I found on my confirmation and recieved an email back from Mark. I told him what... Read more

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Before I purchase my new Samsung 65" 3d HDTV I did a lot of research regarding online companies and their reviews. After careful consideration I chose Buy Squad because they have the best price. Even though there were numerous bad reviews, by using my credit card I felt secure that if I did not receive the correct item, I could return and charge back to the company. I am happy to say that my worries were unnecessary. After purchasing online... Read more

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