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Sold me a 2014 Samsung TV that was suppose to be brand new.

I needed service on the TV within the 1 year Samsung warranty and Samsung stated my TV only had a 3 month warranty because it was a REFURBISHED TV.

I paid top dollar for a supposedly brand new TV only to find out it was refurbished.

After calling Buysquad and informing them the TV they sold me was refurbished, they stated it is considered refurbished because I bought a 2014 TV in August of 2015 and that Samsung doesn't want hold onto warranty's that long, a flat out lie because I called Samsung myself and verified that if I bought a new 2014 TV in 2015 I would still get the 1 year Samsung warranty.

Product or Service Mentioned: Samsung Electronics Un55hu9000 Tv.

Reason of review: Not as described.

Preferred solution: Price reduction.

I didn't like: Switch and bait.

  • Buy Squad Problems
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